Are you about to visit Qusais Police Station in Dubai? Have you learned about Qusais Police Station as one of the police stations in Dubai, where you can lodge different cases? But how do you go about it? Do you need to make appointments first? Well, there is a lot to know, isn’t it? Visiting a governmental institution like a police station can be somewhat overwhelming. Indeed, it could make you feel nervous.
However, everything becomes very easy after all! Here are the steps to be followed to visit a police station, and some tips for visiting a police station in Dubai!
All the Basic Information You Need to Learn Before Going to Qusais Police Station
Dubai is considered to be one of the safest cities worldwide for its lowest crime rates. According to the Safety Index of 2024 of Numbeo, Dubai stands among the top five safest cities globally. Nonetheless, the Dubai Police still do tons of jobs in a single day at the police stations!
Dubai Police prides itself as the best smart police system in the world, with efficient administration making the whole process smooth. The following will give you enough insight into the processes carried out at Qusais Police Station in Dubai.
Al Qusais Police Station – Overview
| Detail Type | Information |
| Police Station Name | Al Qusais Police Station |
| Authority | Dubai Police |
| Location Area | Al Qusais 2 |
| Nearby Areas | Muhaisnah, Al Nahda, Al Twar |
| Address | Beirut Rd – Al Qusais 2 – Dubai – UAE |
| Country | United Arab Emirates |
| Phone Number | +971 4 606 1600 |
| Emergency Number | 999 |
| Non-Emergency Number | 901 |
| Working Hours | Open 24 Hours |
Qusais Police Station – Address, Location & Directions
Whenever you intend to visit a government establishment, you have to know two essential things: Location and Address.
Address and Nearby Location
Qusais Police Station is located in Al Qusais district of Dubai. This district lies on the northern part of Dubai. Also, it is quite close to the Deira district. On arriving at Qusais Police Station, you will definitely identify the place since it stands right at the center of the government buildings in the area. Some nearby locations include residential buildings, mosques, and schools.
For more details about the exact address of the police station, you can visit the Dubai Police official website at http://dubaipolice.gov.ae/en/pages/default.aspx
Directions from Different Places to Qusais Police Station
Here are three convenient ways of getting to Qusais Police Station:
Using the Metro Train
If you travel via the metro train, you need to take the green line and alight at Al Qusais Metro station. Then, you can take a cab ride from there. In addition, you can also choose the bus service from there.
By Driving
If you choose the drive option, the two recommended routes for you are Sheikh Mohammed Bin Zayed Road and Al-Nahda Road.
There are car park facilities in Qusais Police Station.
Using the Bus
By Metro
If the metro does not attract you, you can also travel via the bus service operated by RTA, Dubai.
Bonus Tip: Mark the location of the police station on Google Map from your residence. That way, you won’t waste a minute looking for the destination point.
Qusais Police Station — Contact Information, Working Hours, Emergency Hotlines & Other Contacts

When there is anything you need to ask or report, then you must know the contacts of the police station. The following are some important contacts you can contact at Dubai Police Station.
Contacts
- Dubai Police General Helpline Number: 901
- Dubai Police Emergency Number: 999
- In case of other contacts of a particular station, you can visit the Dubai Police official website at http://dubaipolice.gov.ae/en/pages/default.aspx
Working Hours of Qusais Police Station
Because there are several cases handled each day, the working hours in Dubai Police Station are determined according to the work schedule of the government. Thus, they work from Monday to Thursday. However, during the month of Ramadan, they only operate half of the day.
Qusais Police Station — Services Provided by the Station
This section is for the people interested in learning more about the duties of the police station.
Handling Criminal Cases
Here are the following duties associated with the investigation of criminal cases at Qusais Police Station:
Handling cases involving theft, assault, and domestic violence.
Reporting any document lost or stolen, including passports, Emirates IDs, vehicles IDs, among others.
Traffic accident cases except minor ones because they can be sorted through the Dubai Police App.
Escalation of criminal cases to other departments.
Al Qusais Police Station Timings
| Day | Opening Time | Closing Time | Status |
| Monday | 12:00 AM | 11:59 PM | Open 24 Hours |
| Tuesday | 12:00 AM | 11:59 PM | Open 24 Hours |
| Wednesday | 12:00 AM | 11:59 PM | Open 24 Hours |
| Thursday | 12:00 AM | 11:59 PM | Open 24 Hours |
| Friday | 12:00 AM | 11:59 PM | Open 24 Hours |
| Saturday | 12:00 AM | 11:59 PM | Open 24 Hours |
| Sunday | 12:00 AM | 11:59 PM | Open 24 Hours |
Certifications Available at Qusais Police Station
In this section, we look at the kinds of certifications requested by visitors at Dubai Police Station. They include:
Good Conduct Certificates
This certification can be referred to as a character certificate. It is required especially for job applications and visa purposes.
Police Clearance Letter
People from abroad intending to work in other nations require this document because it shows that there is no criminal record against them.
NOCs or No Objection Certificates
- This is yet another document needed for visa and work permit purposes.
- Fingerprinting Service
- This service is required mostly for visa purposes.
Other Services Offered by Qusais Police Station
Apart from the services provided above, Dubai Police Station offers services like the following:
Handling missing persons in case the document belongs to someone else.
Assistance in civil and family mediations
Service to Foreign Expatriates in Qusais Police Station
No matter whether you are a UAE citizen or not, you are eligible for all the above services as long as you are legally within the borders of Dubai. Apart from that, there are some special services extended to foreigners by the Dubai Police Station:
Language Services
Although Arabic is the primary language spoken in the UAE, the Dubai Police Station offers translation services. So, policemen speak English language as well. Therefore, if the officer you talk to understands your language, he/she can converse in your language.
Dress Code
You should wear nicely dressed clothes when approaching the police station.
Required Documentations
Remember to bring your passport or Emirates ID and copies thereof. In addition, bring any other required document.
Visa Status
You should also be knowledgeable about your visa status in case of overstay issues.
Culture
Never fail to maintain proper communication with the officer. Dubai Police Station is well known for offering efficient services to people seeking for it.
Digital Services at Dubai Police Station
Another notable feature of Dubai Police Station is its smart digital process. Consequently, there are some cases that you can manage by using the Dubai Police mobile application.
Dubai Police App
This application is freely downloadable from the Google play store or Apple store. The services offered include:
- Reporting a crime to the police station
- Track the progress of your case
- Online payment of fees
- Cases such as the report on lost document can be sorted using the Dubai Police App
- Use Dubai Police Website
- Another means of reporting to Dubai Police Station is the online process through their official website portal.
- Smart Police Station (SPS)
- Another way of visiting the police station 24 hours a day.
Qusais Police Station — How to File a Police Report Step by Step

Approach the Officer at the Reception Desk
- Explain the reason why you are visiting the police station to the policeman at the reception desk.
- Statement
- Then, the policeman will want to hear your statement in order to understand your claim better.
- Get the Case Ref Number
- Finally, the case number will be issued to you. Using this number, you will follow up the progress of the case.
- Track Your Case
- Now you can track your case online via Dubai Police App.
Qusais Police Station – Guide for Foreign Expatriates Who Are Going to Visit for the First Time
Are you planning to make a trip to Qusais Police Station in Dubai? The following guidelines are meant for foreign expatriates intending to visit for the first time:
- Speaking with the Police Officers
- No need to worry. Policemen also converse in the English language.
- Dress Code
- Wear neatly dressed clothes.
- Required Documents
- Present your ID documents including passport.
- Status of Foreigners
- You should know your visa status in case you wish to inquire about it.
- Communication Tone
- Maintain polite tones whenever you communicate with policemen.
- Using Digital Services
- Use Dubai Police App wherever possible to handle any police service.
Common Cases & General Penalty
| Case Type | Description | Possible Action | General Penalty Range |
| Theft | Stealing personal items or goods | Investigation + Court | AED 1,000 – AED 50,000 |
| Fraud | Financial or online scams | Legal investigation | AED 10,000 – AED 100,000 |
| Assault | Physical fighting or injury | Police case + Court | AED 5,000 – AED 200,000 |
| Traffic Violations | Dangerous driving or accidents | Fines + Black points | AED 500 – AED 50,000 |
| Cybercrime | Online threats or hacking | Cyber investigation | AED 50,000 – AED 500,000 |
| Harassment | Physical or online harassment | Legal complaint | AED 5,000 – AED 50,000 |
Frequently Asked Questions About Qusais Police Station in Dubai
Where is Qusais Police Station Located?
Qusais Police Station can be found at the Al Qusais area of Dubai. The nearest metro station to it is the Al-Qusais Metro Station on Green Line. Check the exact address of the police station on the Google map.
What Are the Opening Hours of Qusais Police Station?
The Dubai Police Station is always ready to accept your complaints or inquiries anytime. However, as far as administrative services are concerned, it works from Sunday to Thursday from morning to afternoon. During the Ramadan period, it could be changed, thus contact 901 for confirmation.
How Can I Lodge a Complaint at the Police Station?
First, get the necessary documentations and then either visit the station in person or lodge a complaint through the Dubai Police App.
What Services Are Offered by the Police Station?
The following are the services available in Dubai Police Station:
- Handling criminal cases and traffic accidents
- Issuing good conduct certificate and police clearance letter
- Handling NOCs
- Fingerprinting services
- Lost and found services
- Civil and family disputes
- And many more
- How Can I Contact the Police Station?
- You can either visit the police station, call 901, or use the Dubai Police app to sort your case.
Conclusion
As you can see, it has become quite easy for you to visit Qusais Police Station in Dubai. Dubai Police is well-known for offering excellent customer services and digital technology.
Read Also: Mafraq Traffic Department

